Hart Veterinary Ltd (“Hart Vets”) is committed to protecting your privacy and recognises the need for the protection and management of any information you share with us.
You can visit the majority of our website without revealing any information about yourself. However, there are times when we need to collect personal information so that we can provide you with the services that you request. We may keep this information in a database. If you choose not to provide the information we request you may still visit the majority of our website but you will be unable to access some services.
How we collect personal information:
1) Use of ‘cookies’
Cookies are small files which are sent to your web browser and stored on your computer’s hard drive to ‘remember’ who you are. The majority of web browsers accept cookies, but you can change the browser settings to restrict or block all cookies if you wish (refer to your browser help option). However, please be aware that if you do restrict cookies, some functionality may be lost when you use this website.
2) Website analytics
Each time a user visits our website, web analytics software provided by a third party generates an anonymous analytics cookie. This is for statistical purposes and includes information such as types of browsers used to access our site, referring sites, most popular pages, path analysis, and geographical information. The information collected is not linked to any personally identifiable information.
3) Completion of online forms
We collect information about you when you complete any of our online forms or provide us with feedback. The information we require from you will be indicated on the form.
How we use personal information:
We use your personal information for the following purposes:
1) to deliver the information you request
2) to provide you with further information from Hart Vets that you may be interested in.
We will not sell or disclose any personal information to third parties without your prior consent. Any details you supply to us that are personally identifiable will be held and processed in accordance with the Data Protection Act 1998 and Principles within the Act.
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Our vets and nurses provide a 24 hour emergency service from our Bicester Veterinary Hospital.